Information We Collect
We may collect information you provide directly, including your name, email address, phone number, travel preferences, reservation details, passport or visa-related information when required for service delivery, and any other details you submit through forms or direct communication.
We may also collect limited technical information such as browser type, device information, IP address, and on-site activity to improve website performance, security, and usability.
How We Use Your Information
We use personal information to respond to inquiries, coordinate hotel reservations, arrange travel tickets, prepare tourism packages, provide concierge support, improve customer service, and communicate updates relevant to your request.
We may also use your information for internal administration, fraud prevention, recordkeeping, and compliance with legal or regulatory obligations.
Sharing of Information
We only share information with trusted service providers, hospitality partners, travel operators, payment providers, or government and regulatory bodies when necessary to fulfill your request or comply with applicable law.
We do not sell your personal data to third parties.
Data Protection
We take reasonable administrative and technical measures to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us to ask questions about how your data is handled.